Voice Over Internet Protocol, often referred to as VoIP, is a set of standards used to make phone calls through the Internet. A high-speed internet connection is mandatory for this system to work. VoIP services can call any device with VoIP services or regular phones with phone numbers, with corded telephones as the exception to this. 

 The digital economy is the application of information technology onto the market or consumer services. The accessibility of the digital economy allows customers to connect to businesses from anywhere in the world. The digital economy allows consumers to make the right decisions based on their needs by easily accessing necessary information about the product or assistance directly from customer service channels provided by the digital platform. For existing businesses, it is important to always be improving and producing new products to keep up with consumer expectations while always finding new ways to attract other groups of customers; becoming “both consuming and more consumable”. The business needs to always assure the best quality service for its consumers and always satisfy their every concern. This blog will discuss proposals to improve existing business competition in a digital setting. 

 As society begins to adapt to a digitized economy, many businesses begin transitioning online promotions and transactions to gather a larger audience group. When starting a new business, it is difficult to attract new customers, especially if there are so many other businesses with similar products competing with the same group of customers. In many cases, customers are already loyal to certain businesses and companies, making it difficult for newer businesses to get the necessary exposure and attract attention. The blog will discuss several business methods startup businesses may follow to spread their influence in the digitized community.